Terms Conditions


By booking a service, treatment, course, workshop or purchasing goods/ products via this website or in person, you agree to the following terms:

1. Outline of agreement

1.1 KTK Alchemy agrees to provide the service, treatment, course, workshop or goods/ products you have chosen.

1.2 For terms and conditions specifically relating to the purchase of goods and products please read the refunds and shipping section of this website.

2. Payment

2.1 In exchange, you agree to pay the price stated at the time of booking/ purchase.

2.2 The total amount is due upon booking/ purchase.

2.3 In some cases, you may only be required to pay a deposit to book a course or workshop. If this is the case, the total amount is due no later than 14 days before the start of the course or workshop. Failure to make payment will result in the cancellation of your place on the course/workshop and the deposit will not be refunded.

3. Cancellation

3.1 You are permitted to cancel your place on a course/workshop by way of written notice to tay@kateb21.sg-host.com within 14 days of booking for a full refund.

3.2 If the cancellation is made after 14 days of booking, and 7 days prior to the course/ workshop you will receive a refund on money paid less the deposit.

3.3 If the cancellation is made after 14 days of booking and less than 7 days prior to the course/ workshop start date, no refund will be due.

3.4 Cancellations of treatments / services must be made 48 hours before to eligible for reschedule. If you cancel after this time, you forfeit any money already paid.

3.5 Refunds will not be made for missed sessions or late cancellations.

4. Results and guarantees

4.1 KTK Alchemy does not guarantee any results or make any health claims.

4.2 Although all the healing modalities offered by KTK Alchemy have great benefits, results are dependent on a number of factors including, but not limited to your commitment, participation and existing health conditions.

4.3 Any testimonials and examples are not intended to represent or guarantee that you will achieve the same or similar results.

4.4 KTK Alchemy does not provide medical, legal, investment or business advice. All opinions are provided for your consideration and should not be solely relied upon. It is your responsibility to obtain professional advice.

5. Health

5.1 In order to experience the full benefits please refrain from drinking alcohol or consuming any illegal drugs for at least 48 hours prior to the start of the treatment/course/event as this may affect your ability to participate. If this rule is violated you will be asked to leave without a refund.

5.2 KTK Alchemy does not claim to heal, treat or cure any health conditions. You must continue to take any prescribed medication throughout the entire duration of treatment. Please speak with your doctor about reducing or eliminating meditation if appropriate.

5.3 It is your responsibility to inform KTK Alchemy of any health conditions you have which may impact on your ability to participate on the course.

5.4 In order to gain full value from treatment/courses/workshops/events, you must be fit and healthy. If you have a health condition which will impact on your ability to participate, KTK Alchemy may suggest an alternative method of contact or decline participation for your safety.

5.5 Your mental state may be affected by the consumption of alcohol or illegal drugs and it is not permitted at any time whilst you are on a course/workshop/treatment. If you violate this rule, you will be asked to leave without a refund.

6. Reasonable use of equipment

6.1 KTK Alchemy uses various types of equipment during treatments/courses which include, but is not limited to electrical equipment, speakers, projectors, diffusers.

7.2 Use of this equipment requires specific handling and you must take reasonable care at all times during the session to ensure your safety.

7.3 KTK Alchemy will not be liable for any injury or loss which is caused by your negligence.

7. Force Majeure

7.1 If, as a result of an act of God, force majeure, public emergency, restriction imposed by law or for any other cause beyond KTK Alchemy’s reasonable control, we are unable to provide services to you, KTK Alchemy shall not be in breach of this agreement but shall be authorised to substitute a reasonably satisfactory date and time to provide services.

7.2 If no such time is available, the remainder of the fees due for any service(s) that have not yet been provided will be waived.

7.3 KTK Alchemy shall not be liable for inability to provide services or fulfil the agreement in those circumstances.

8. Termination

8.1 KTK Alchemy reserves the right to terminate this agreement at any point if we feel that you are being disruptive, are acting in breach of the law, or are in violation of this agreement. All fees will become payable by you upon termination of this agreement.

9. Confidentiality

9.1 Confidential information refers to any data or information relating to you, whether business or personal:

– which would reasonably be considered to be private or proprietary to you;

– that is not generally known, and;

– where the release of that confidential information could reasonably be expected to cause harm to you.

9.2 KTK Alchemy agrees that we will not disclose, divulge, reveal, report or use, for any purpose, any confidential information which we have obtained, except as authorised by you or as required by law. The obligations of confidentiality will apply for the duration of the treatment/course/event and will survive indefinitely upon termination of this agreement.

9.3 All written and oral information and material disclosed or provided by you to KTK Alchemy under this agreement is confidential information regardless of whether it was provided before or after the date of this agreement or how it was provided to KTK Alchemy.

9.4 Any information disclosed to you by other participants as part of the course must also remain confidential.

10. Photography and Filming 

10.1 You consent to KTK Alchemy using photographs and/or video recordings including images of you during courses/ workshops/events to promote our services.

10.2 You understand that these images may be used in print and digital media formats, including print publications, website, e-marketing, posters, banners, advertising, film, social media, and teaching purposes.

10.3 You have the right to request to see a copy of the information we hold about you and to request corrections or deletions of the information that is no longer required.

10.4 You can ask KTK Alchemy to stop using your images at any time, in which case it will not be used in future publications, but may continue to appear in publications already in circulation.

11. Governing Law

11.1 This Agreement shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.

12. Entire Agreement

12.1 This Agreement is the entire agreement and understanding between KTK Alchemy and you and supersedes any prior agreement or understanding whether oral or written relating to this Agreement.

Head Office: Kick the Klouds Limited
Registered Office Kemp House
160 City Road,
London EC1V 2NX
United Kingdom

Phone: +44 (0)7526 399780

Email: info@KTKAlchemy.com